Drive Conversions with Google RCS for Business and Engati AI

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Winner - Best Artificial Intelligence Driven Technology Solution

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Leading Brands That Trust Engati For RCS Innovation

How has WhatsApp Automation changed the game?

62%

Average growth in conversions on marketing campaigns

97%

Open rate for notifications and promotions on WhatsApp

54%

Average spike in resolved queries with WhatsApp automation

89%

Higher count of leads captured with WhatsApp chatbots

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Automate WhatsApp for your business with Engati

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Add RCS as a conversion channel

Engage Customers with Rich, Interactive Messaging

Transform plain texts into dynamic experiences complete with images, videos, buttons, carousels, and quick replies. Drive higher engagement and create visually appealing, branded conversations right inside the user’s default messaging app.

AI-Powered Automation & Personalization

Combine Engati’s AI engine with RCS capabilities to automate conversations, send personalized updates or handle customer queries 24/7, all while keeping it human-like and on-brand.

Drive Conversions with Smart Actions

Add CTA buttons, payment links, maps, and scheduling options making it easier than ever for customers to interact with your brand directly within a message. Shorten the customer journey from chat to checkout.

Measurable Business Growth

Achieve 4x to 10x higher read and response rates than SMS, drive revenue, and access metrics like delivery, read receipts, clicks, and actions.

Verified, Secure & Trusted Communication

Build trust with Google-verified business profiles and brand authentication: sender IDs, brand logo and tagline, and secure communication trusted by carriers and customers alike.

RCS for all businesses

eCommerce

Region - Global
Functions : Order placement, Order tracking, Returns, Refunds, Post sales support.

45%

Increase in CSAT score

89%

Reduction in resolution time

79%

interactions handled

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Healthcare

Region : North America
Functions : Appoint scheduling, canceling, calendaring

39%

Increase in CSAT with notifications and automation

45%

Increase in bookings with campaigns

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Education

Region : UK citizen services
Functions : Student engagement, STEM education, queries and services

43%

Increase in active usage

77%

Increase in CSAT  with engagement automation

56%

Increase in admissions with campaigns and lead generation

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Information Technology

Region : Global
Functions : Brand loyalty, customer engagement

9

Languages served

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Insurance

Region : Middle East
Functions : Customer acquisition, sales, policy issuance, renewals and service

79%

Costs saved on CAC

62%

Customer support queries handled

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Telecom

Region : Asia
Functions : Multilingual, Customer acquisition, eCommerce, Payments, Billing, Support

86%

more users engaged

18

million interactions/month

1800

merchant stores
oo

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Financial Services

Region : Asia
Functions : Customer acquisition, engagement, service and support

62%

Increase in CSAT with automation

45%

Increase in leads captured with campaigns

57%

Increase in active usage with reminders and retargeting

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Real Estate

Region : Middle East
Functions : Lead generation, Appointment booking, Responding to inquiries, Brochure distribution, Property listing, Campaigns

2

increase in leads

65%

increase in appointments

35%

reduction in closure time

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Automate WhatsApp for your business with Engati

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Why customers love us

Sandeep Pereira

Sales & Program ops, UpGrad

Anum Ishtiaq

Customer Service Supervisor, iMile

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Alysha Lobo

CovidAsha Team

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George Hanshaw

Chief Financial Officer and Managing Partner,Protein United Company

Varunkumar Mungara

VP - IT & MIS, Qatar Insurance group

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Anisha Panwar

Assistant Manager, PwC

Frequently Asked Questions

What is the need of RCS Conversations for your business?

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What are the plans to Automate RCS?

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What are automated workflows, and how do they work?

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How can RCS for Business help with retargeting?

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Can any business use Automate RCS for product discovery?

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How to reduce checkout abandonment?

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Where can I find free chatbot templates ?

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What is low code no code ?

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Get started on Engati with the help of a personalised demo.
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Congratulations! Your demo is recorded.

Select an option on how Engati can help you.

I am looking for a conversational AI engagement solution for the web and other channels.

I would like for a conversational AI engagement solution for WhatsApp as the primary channel

I am an e-commerce store with Shopify. I am looking for a conversational AI engagement solution for my business

I am looking to partner with Engati to build conversational AI solutions for other businesses

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How many customers do you expect to engage in a month?

Less Than 2000

2000-5000

More than 5000

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