WhatsApp Chatbot For Business:
Grow Your Revenue 3x With Engati
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Winner - Best Artificial Intelligence Driven Technology Solution
Leading brands that use Engati’s WhatsApp Automation
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How does WhatsApp chatbot help you sell more?
98%
of total conversations on WhatsApp handled via automation
64%
Open Rate for promotional messages on WhatsApp
62%
growth in conversions from WhatsApp marketing
42%
increase in revenue within 6 months of onboarding
Automate WhatsApp Messages To Boost Sales
Turn Every Ad Click Into a Conversation
• Click-to-WhatsApp ads open a WhatsApp chat instantly, turning paid intent into a live conversation in seconds • Instant AI-first response, 24/7 - no prospect waits on hold or gets lost between platforms • Pre-built conversation flows - live before your ad spend starts
From Announcements to Recovered Drop-offs — One Broadcast Engine
• Segmented broadcasts sent with Meta-approved templates, so the right message reaches the right audience • Automated retargeting for anyone who didn't complete an action - an enquiry, a form, a follow-up • Behavior-based triggers - opened but didn't respond, engaged but didn't follow through, inactive for X days • Frequency capping and opt-out management to protect deliverability and your Meta quality rating
Qualify Every Lead. Nurture the Ones Who Aren't Ready Yet.
• GenAI-powered qualification that asks context-aware questions, instead of running a fixed script • Automatic lead scoring and routing to the right team member, with full conversation history attached • Drip nurture sequences that keep warm leads engaged until they're ready to convert • WhatsApp Flows and structured forms for clean data capture, so nothing gets lost in messy free text
See Exactly What's Working, Down to the Message
• Full-funnel analytics from ad click to conversation to qualified lead to conversion • Template and broadcast performance — open rate, reply rate, opt-out rate • Real-time dashboards and exportable reports for marketing, sales, and leadership
WhatsApp Chatbot for all businesses
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Logistics
Region - Global
Functions : Order tracking, scheduling/rescheduling,
seller queries and complaints
Reduction in support costs
Queries handled at zero cost
Increase in engagement
eCommerce
Region - Global
Functions : Order placement, Order tracking, Returns, Refunds, Post sales support.
Increase in CSAT score
Reduction in resolution time
interactions handled
Healthcare
Region : North America
Functions : Appoint scheduling, canceling, calendaring
Increase in CSAT with notifications and automation
Increase in bookings with campaigns
Education
Region : UK citizen services
Functions : Student engagement, STEM education, queries and services
Increase in active usage
Increase in CSAT with engagement automation
Increase in admissions with campaigns and lead generation
Information Technology
Region : Global
Functions : Brand loyalty, customer engagement
Languages served
Insurance
Region : Middle East
Functions : Customer acquisition, sales, policy issuance, renewals and service
Costs saved on CAC
Customer support queries handled
Telecom
Region : Asia
Functions : Multilingual, Customer acquisition, eCommerce, Payments, Billing, Support
more users engaged
million interactions/month
merchant stores
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Financial Services
Region : Asia
Functions : Customer acquisition, engagement, service and support
Increase in CSAT with automation
Increase in leads captured with campaigns
Increase in active usage with reminders and retargeting
Real Estate
Region : Middle East
Functions : Lead generation, Appointment booking, Responding to inquiries, Brochure distribution, Property listing, Campaigns
increase in leads
increase in appointments
reduction in closure time
Automate WhatsApp for your business with Engati
Why customers love us
Sandeep Pereira
Sales & Program ops, UpGrad
Engati built an AI system that handles inquiries for all our international programs. Their proactive demo and user-friendly platform convinced us to proceed. We’ve experienced a 150% growth in our database within six months, leading to a corresponding boost in revenue.
Anum Ishtiaq
Customer Service Supervisor, iMile
“Engati has been very helpful in making it easy to build apnd deploy bots. With Engati we are able to engage more users than before on multiple channels.”
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Alysha Lobo
CovidAsha Team
“We are extremely grateful to the team at Engati for providing us with their platform and the engineering power to build this bot in a matter of a few days. The platform offers ease of use to folks with little or no experience in bot building.”
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George Hanshaw
Chief Financial Officer and Managing Partner,Protein United Company
"Engati has a very simple and easy-to-use interface that helped us to create & modify the chatbot according to our needs. The technical team is very supportive of ensuring the bots run smoothly."
Varunkumar Mungara
VP - IT & MIS, Qatar Insurance group
“Engati Chatbot not only works for FAQs but also serves as a selling channel for us. The team has also helped us by enhancing the product with important features & customizations that added value for us”
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Anisha Panwar
Assistant Manager, PwC
"The Engati platform is so easy to use, no code and efficient. We are especially impressed with the Dashboard feature where it manages all the user inputs and the user can extract reports as per his requirement. Also, the support service is appreciable.'
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Frequently Asked Questions
What is the need of Whatsapp Chatbot for your business?
What are the plans to Automate WhatsApp?
What are automated workflows, and how do they work?
How can WhatsApp Chatbot help with retargeting?
Can any business use Automate WhatsApp for product discovery?
How to reduce checkout abandonment?
Where can I find free chatbot templates ?
What is low code no code ?
Learn more, arrange a call back!
We activate Conversational Intelligence to scale customer experience and build deep and lasting connections.
